A Men's boxer shorts membership (Originals or One) is priced at 9.99 per month, while a Boys' boxer shorts membership costs 8.99 per month.
For matching Socks, there's an additional charge of 4.99 per month when combined with an active boxer shorts membership. However, if the boxer shorts membership is inactive, the Socks cost 8.99 per month.
Did you know that by adding an extra boxer shorts membership, you receive an extra €10 in shopping credit? This enables you to accumulate savings more rapidly for exclusive ON THAT ASS items in the Loyalty webshop.
Furthermore, there are no shipping costs for either free or monthly deliveries with us.Did this help you?
During registration, we request that you link your payment details to your account, incurring a £1 fee. Rest assured, we will promptly refund these verification costs to your bank account within a few working days.
By completing the verification of your payment details, you are consenting to direct debit authorization.
If you encounter a message indicating that you're unable to change or add your payment details, it may be because your payment information is already on file. Please note that you can only create one account per payment method.Did this help you?
Once your trial period has ended, the costs of your membership(s) will be debited every month around the 23rd by direct debit.
For this we use the account number that you linked when you registered. By verifying your payment method you agree to the monthly debits.
Are we unable to debit you from you around the 23rd due to circumstances? You will then receive several payment reminders from us by email, so that you can still make the payment.Did this help you?
Updating your payment details is a simple process that can be swiftly arranged through your account. A £1 verification payment is required, which will be refunded to you within a few days.
Here's how to proceed:
If you encounter a message indicating that you're unable to change or add your payment details, it may be because your payment information is already in our system. Please note that you can only create one account per payment method.Did this help you?
It's possible that you missed a payment or encountered an issue with the debit process. Please note that if there's an outstanding payment, boxer shorts and/or socks will not be delivered. You can easily and quickly settle the outstanding payment through your account or via one of the payment reminders you receive.
By verifying your payment details, you authorise the direct debit of monthly costs. Additionally, upon cancelling a membership, a notice period is applied, and you are still responsible for fulfilling any outstanding payment obligations.
If you're unable to make the payment through the provided options, experiencing difficulties with your payment details, or believe the payment has already been made, please inform us. We're here to assist you in resolving this matter promptly.Did this help you?
The only way to halt a direct debit is by pausing or stopping your membership. You can easily manage this yourself within your account by navigating to 'Memberships'. Please note that by verifying your payment details, you have consented to monthly direct debits.
Beyond the trial period, we enforce a month notice period.Did this help you?
Rest assured, you will receive your free boxer shorts within 7 working days after completing your registration. Your delivery will be dispatched promptly upon registration.
For monthly products, deliveries are scheduled for the month following the debit, typically between the 17th and 23rd.
If you believe you've missed a product, we suggest checking your Account and verifying your address details.Did this help you?
You will probably receive payment reminders because you have an outstanding payment with us.
Log in to your account and view your memberships Account.
If you have already paid an outstanding payment, we recommend that you wait a while, processing the payment can take up to 2 days.Did this help you?
We are available 24 hours a day. Ask your question and get an answer immediately.